• Andrew Watson
  • June 21, 2016

See beyond the hype and deliver real world business outcomes.

We are at the start of a new evolution of the information economy. Cognitive solutions; software that learns as it works is offering smart businesses the opportunity to create a ‘smart fabric’ across their systems and processes. It is estimated that 50%+ of developers will start introducing artificial intelligence into products by 2018 (IDC) but forward thinking businesses cross-industry are moving now. Every enterprise business knows inefficiency exists; cognitive technology offers a way of understanding where the issues exist and through application it drives exponential improvements to performance.

The pace of change is relentless; disruption threatens all who stand still – and cognitive technology is offering an opportunity for business to thrive. Cognitive systems are self-learning; they simulate the way a brain works – firstly understanding data and context; in order to be able to adapt or suggest solutions as the data continuously flows. In other words they aren’t like ‘programmatic’ systems that stand still; designed and developed to solve a problem that in todays world is constantly evolving.

As change occurs; so the cognitive system changes; helping businesses keep up. Natural language processing (NLP) is a key driver in cognitive systems development; the machine is positively taught through feeding examples of what to look for and can then process data at speed and scale; continuously iterating. Our partners focus is all about embedding cognitive products built with Chatterbox Labs Cognitive Engine into enterprise systems, processes and practices.

As we enter this new evolution towards thinking systems the possibilities are vast; and the race is on to build the future with Google, Facebook, IBM and Apple leading the way. Vast sums of investment are pouring into artificial technology startups; as evidenced yesterday when Twitter bought a 2 year old company Magic Pony for c $150m. There is no doubt a new era of compute technology is happening but businesses need to focus on reality and avoid the hype. There needs to be a focus on real world business outcomes with a practical application of cognitive technology making a difference to a business now; with an evolution for the future.

In simple terms we see 3 key drivers for the application of our Cognitive Engine to businesses across the globe and cross industry:

  • Can it save us time?
  • Will it reduce our operational costs?
  • Can we gain new revenue?

Chatterbox Labs has an array of ‘use cases’ whereby our partners have built new cognitive products in days with the Cognitive Engine to solve particular client scenarios. The results of client business outcomes has been nothing short of extraordinary; with more benefits to come as the solution gets rolled out globally and being ‘cognitive’ becomes smarter. By establishing one piece of ‘cognitive fabric’ into an enterprise the next potential phases become apparent but all driven by a compelling business OUTCOME.

The return on investment (RoI) is ten fold compared to deployments of more traditional technology.

About Chatterbox Labs

Chatterbox Labs power cognitive solutions for the world’s leading technology and professional services companies. The Chatterbox Cognitive Engine has the data science baked in; providing the constituent components required to create disruptive cognitive products in days. At its core are market leading statistical machine learning classifiers that operate with speed, scale and precision. The Chatterbox Cognitive Engine can work with real–time short and long form data to embed cognitive intelligence into business processes and applications. Chatterbox Labs work with massive amounts of unstructured data, providing context and human like understanding to business information delivering time saving, operational cost reduction and new revenue opportunities across industries. Chatterbox Labs only sell via partners; providing them with full source code on premise and private cloud delivering high performance, privacy and control.
For more information please visit our web site or contact Andrew Watson, VP Strategic Alliances,

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